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Max Cards and tickets

Young girl in a wheelchair smiling and looking at a tropical bird

Please note you will need to be registered with Short Breaks to obtain your new 'passport' number to be able to apply for a Max card or book tickets.

Max Cards

Max Cards allow families to visit over 1,100 attractions at a free or discounted rate.

They're available for children and young people with special educational needs and disabilities aged up to the age of 25.

Max Cards can be used for up to two children and two adults. The card is the property of the registered child or young person. To use the discount, the child must be present.

You will need your cards at the venue to use the discount. Venues have the right to ask for your proof of identity when you use the card.

Planning your day out

You may need to pre-book your visit to some venues. Larger venues may also offer the discount to the rest of your family. Check the Max Cards website to find out more.

Make sure you have your Max Card and any tickets/vouchers with you when you go or you won't be able to claim the discount.

Short Breaks Tickets

You can enjoy free days out at some of the most popular attractions in Essex with our Short Break Tickets.

A Short Break Ticket admits one child or young person (up to the day before their 19th birthday) with a disability and an accompanying adult free of charge to one of the attractions below:

You can use tickets anytime during the year except some special events like Winter Wonderland at Marsh Farm. Extra family members not covered by the tickets will have to buy regular tickets from the attraction.

Tickets will be posted with a letter that you’ll need to bring with you. The letter confirms the expiry date and any information about special events. It will also tell you if visual stories or apps are available.

When you apply for tickets please list them in order of preference.

You have to be registered with Short Breaks to apply for tickets.

Remember to check the attraction’s website for details on accessibility and also any special events like the annual sensory day at Colchester Zoo.